FAQ: Inviting, importing, archiving and other information for managers

What types of managers are there?

Class managers: in each class or group, there can be one or more class managers. They receive notifications of new members and can, like teachers, look at the chat log, remove members, see removed posts on the wall etc. Anybody (pupil, parent, teacher) can be a class manager.

Teachers: teachers have the same rights as a class manager but do not receive the notifications about new members etc. A teacher can be a class manager but doesn’t need to be.

School managers: if a school has a premium license, there will be a managers group (a special type of class). The members of this group are called school managers who can look at and manage any class in the school

Administrators: the managers group (license only) has its own manager called the school administrator.

The school administrator:

- can do anything a school manager can do;

- can add or remove school managers in the managers group;

- can add another school administrator;

- receives requests for new classes or groups in the school. The school managers does not receive these mails but can accept them on the class list (pending classes or groups are marked).

How do I become a manager?

The person who starts a class is automatically a class manager. If the class already exists, then you can ask the existing manager to give you the role of manager too.

The person who buys a license becomes the school administrator automatically and can add school managers or another administrator.

There must always be at least one class manager in a class and at least one administrator in a school. There doesn’t have to be a school manager.

How do I make someone into a class manager?

Once someone is a member (any role), a class manager can drag that person into the manager-area. The person will remain pupil, parent or teacher but will then also be a class manager.

If you want someone to become a school manager or administrator, you can do this on the “Organize members” page in the managers group.

How do I find out who the managers are?

Class manager: go to the class and click on “Organize members”. The managers are shown on the right.

School managers and administrators: if you are allowed to, you can look under “Organize members” in the managers group. Otherwise you can click on the school tab (next to the classes) and look it up there.

How do I get a class or group going?

First you need to actually start it. Read more about that in the FAQ “Starting a class”.

Once you’ve got that done, you need to get the class going by inviting people. Take the following steps

Tell people what you are going to do. If possible, just tell people and ask them to respond quickly or otherwise send them an e-mail.
Pick one of the methods below for adding or inviting members.
Check if everybody has responded. If not – take the effort to remind them. There will always be a few lazy newcomers that need some extra attention.

This might be the e-mail that you send.

Dear…

We are going to use MaxClass to communicate in the class. MaxClass is a new online tool that resembles platforms like LinkedIn and Facebook but are especially suitable for safe and easy communication at school. It can be for teachers, students and parents.

I will be sending you an e-mail from MaxClass asking you to register (or login if you already use MaxClass).

Please respond to that straight away – it takes a couple of minutes and after that we can post messages, send mail via MaxClass, store documents, upload picture, share the calender etc.

See you on MaxClass!

How do I add members to the class?

A class manager can add members directly or invite them by mail or by giving them a printed invitation. Click on “Invite” at the top of the screen.

Choose the first option if you know name and e-mail address as you will be able to send messages to the group straight away with this method, even if they have not finished registering.

Every time you send a message, the mail will include a reminder to register or accept the class.

Add members directly in the “Organize Members” page (find this by clicking on by dragging the purple button to the right spot (rows have pupils on the left and parents on the right) and filling in name and e-mail address. If you only add a name, the member will be tagged as “name only”. If you enter an e-mail address the new member will receive a request to confirm by registering or just logging in if they already use MaxClass.
You can send mails to these news members (tagged as e-mail only) straightway through MaxClass.

Invite by e-mail by clicking on the “Invite” link at the top of the page and then choosing the second option. Enter a message, and as many e-mail address as you like. If you don’t mind users passing the invitation along, choose the default setting “This invitation can be used for inviting other people” otherwise choose “This invitation is strictly personal”. You will get a message when the user arrives and then you need to accept them by dragging them to the correct role (pupil, parent, teacher, manager) in the Organize Members screen.

Invite with paper invitation by choosing the third option. The procedure is the same as inviting by e-mail.

Importing: if you have a CSV/Excel sheet, you can import a whole class.

How can I import students or parents?

See Importing members

Which method should I use for filling the class?

If you (the class manager) have names, e-mail addresses and you know who is who in the class, then it’s best to go straight to the “Organize Members” screen and add the members directly by dragging the purple button to the right spot and filling in name and e-mail address.

By doing this, you can start mailing the members straight away and members can register when they get around to it.

If you (the class manager) only have e-mail addresses, you can invite members by e-mail. In this case, the members cannot receive mail from the class until they have registered or logged in and until the class manager has accepted them by dragging them to the correct role (pupil, parent, teacher, manager) in the Organize Members screen.

If you don’t have the e-mail addresses either, you can click on the Invite link and then print an invitation containing an invite code and simply hand it out. In this case you will get an e-mail when the user is ready to be accepted.

How do I name and rename a class or group?

When you start a new class, you decide on a name. Try and use a name that fits in with the rest of the classes. Add a label like “2014-2015”, or “for testing only” or something that will make it easier to understand which class or group it is.

When you need to change the name, go to Settings and choose “Change name”.

How do I stop a class or group? (Archiving)

Under Settings you will find a section called “Archive”. If you archive a class or group you will add the class to a list “Archive” – available for all users. You’ll see it appear next to the class tabs and in the list of classes.

An archived class or group is a frozen class: nothing is thrown away but all functions are switched to read only except for messaging (Inbox) making it possible to send message to old classmates.

Deleting

If you really need to delete a class, please remove all but one member and use the feedback function at the bottom of the page to request the class or group to be deleted by MaxClass Support.

How do I move members from one class or group to another?

If you set up a new class or group, it’s easy to copy or move members of an old group into it.

Go to the “Organize members” page of the old group and click on “Move members”.

Now select the members you want to move, choose the destination and click on “Move” or “Copy”. Done!

I don’t want to be the class or group manager anymore.

Someone has to be the class or group manager, so you can never stop being a manager if there isn’t someone else.

Ask the other manager to go to “Organize members” and click on “Delete manager role”. You will still be a pupil, parent or teacher unless you were only a manager.