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On rare occasions, we may have to cancel a live class due to circumstances beyond our control. If this situation occurs, we will notify you that the class is cancelled at the earliest possible time and provide you with an alternative date/ time, if available. If there are no alternative classes available, then our customer service team will work with you to schedule you for a live webinar, or to take the class online.
Per NMLS regulations, we require that all students remain on camera and clearly visible from the shoulders up throughout the webinar, except during scheduled breaks.
Reach out to info@maxclass.com to reschedule your webinar or to transfer into an online self-study course. There may be a transfer fee.
If connection issues occur, students are expected to proactively communicate issues to the instructor or facilitator immediately.
MaxClass uses ZOOM as our webinar platform. If connection issues occur, students are expected to proactively communicate issues to the instructor or facilitator immediately.
Per the NMLS Functional Specifications, if you are more than 10 minutes late, you will be asked to reschedule your webinar.
Your certificate is in our learning management system, but it will also be emailed to you once your class has been completed.
The documents for your webinar are in our learning management system. Login and open your webinar course, they are available to you to download there.
Regardless of your course format, a certificate will be provided to you at the conclusion of your course.
Excessive time away may invalidate course completion.
If you were to leave in the middle, you would not receive credit for the course and would need to schedule another time to take the class in person, via webinar, or online.
PE: You will need to be in the classroom for the full 20 hours of the course.
CE: Your class will last for 8 hours - 1 hour elective, and 7 hour general.
Show up on time (or early if you want a good seat!), stay off your electronics, follow check-in/ check-out instructions, and engage in the class!
Yes, 12/29 at midnight (Eastern Time).
All BioSig-ID™ enrollments and validations occur within your course. Please log into your course as instructed by your course provider. The first BioSig-ID™ authentication will occur after the ROC and just prior to the start of the course. You will be prompted with this screen to create your BioSig-ID™ password.
To get your Zoom link for your webinar, you have to login to our Learning Management System at learn.maxclass.com
You have to complete your renewal process within your NMLS profile.
Per the NMLS we have seven (7) business days to submit your credit to the NMLS.
Your NMLS Education Record holds all the answers!
Check out the state-specific education requirements from the NMLS.
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